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AI for business

Use AI at work, without the risks.

Microsoft 365 Copilot and tools like ChatGPT can save your team real time. We help you bring them in properly: your data locked down first, the right licences for the right people, and clear rules so everyone knows what’s safe.

Book an AI readiness chat01243 767399

Let us give you a call

Tell us where you are with AI and we’ll call you back to talk it through.

    Why it needs doing properly

    Copilot can see everything your staff can see.

    Copilot works across your email, Teams chats, SharePoint and OneDrive using each person’s existing access. If files are shared more widely than they should be today, Copilot will find them and summarise them for whoever asks.

    That’s why we start with your data and permissions, not the licences.

    The problems we look for first

    • Over-shared files – old “anyone with the link” shares, company-wide SharePoint sites, and HR or finance folders open to everyone.
    • Unofficial AI use – staff pasting client details or company documents into free AI tools on personal accounts.
    • Licences nobody uses – paying for Copilot across the whole team when only a few people get real value from it.

    What we do

    Three ways we can help.

    Take one on its own or all three together. Most businesses start with readiness.

    AI readiness & data

    Get your Microsoft 365 in shape so AI only surfaces what each person should see.

    • Review of SharePoint, OneDrive and Teams sharing
    • Find and fix over-shared sites and links
    • Tidy permissions and old guest access
    • Sensitivity labels where they’re worth it
    • Account security check, including MFA

    You get: a plain-English readiness report and a prioritised list of fixes, which we can carry out for you.

    Copilot rollout

    Bring in Microsoft 365 Copilot in a way that pays for itself.

    • Advice on which licences, and for whom
    • A pilot with a small group first
    • Setup and configuration in your tenant
    • Usage reviewed before you scale up
    • Rollout to the rest of the team

    You get: Copilot working for the people who’ll use it, without paying for seats that sit idle.

    AI policy & training

    Clear rules and confident staff, whichever AI tools your team uses.

    • An AI acceptable-use policy in plain English
    • Which tools are approved, and on which accounts
    • What must never be pasted into AI
    • Training in person or over Teams
    • Practical examples for each role

    You get: a policy you can hand to staff, and a team that knows how to use AI well and safely.

    How it works

    From first chat to everyday use.

    01

    Readiness chat

    We talk through what you’d like AI to help with and how your team works today.

    02

    Data & security review

    We check sharing, permissions and account security in your Microsoft 365, and fix what needs fixing.

    03

    Pilot

    A few people try Copilot on real work. We see what helps and what doesn’t.

    04

    Roll out & train

    Licences for those who’ll benefit, a policy for everyone, and training to get started.

    Where it tends to help

    Everyday jobs, done faster.

    Some examples of where Copilot saves time in a small business.

    Catching up

    Summarise a long email thread or a Teams meeting you missed.

    First drafts

    Draft letters, quotes and proposals from your own documents.

    Finding things

    Ask a question and get the answer from your SharePoint files.

    Follow-ups

    Turn meeting notes into a list of actions and who owns them.

    We’ll tell you if it isn’t worth it yet.

    If your data needs work first, or the licences won’t pay for themselves, we’ll say so. Honest advice matters more to us than selling licences.

    Questions

    Common questions about AI.

    Isn't Copilot already included in Microsoft 365?

    Microsoft’s business plans include Copilot Chat. The full Microsoft 365 Copilot, which works across your own emails and files, is a paid add-on per user. Microsoft changes its options regularly, so we’ll confirm what’s current and help you decide who actually needs it.

    Will our data be used to train the AI?

    Microsoft says prompts and business data used with Microsoft 365 Copilot on a work account aren’t used to train its AI models. Free consumer tools can work differently, which is exactly why an AI policy matters.

    We're a small business. Is this worth it?

    Often it’s worth it for a few people rather than everyone. That’s why we start with a pilot, so you only pay for licences that earn their keep.

    What about ChatGPT, Gemini or other tools?

    Your AI policy covers whichever tools your team uses. We’ll help you decide which are approved, and make sure staff use business accounts rather than personal ones.

    Ready to talk about AI?

    Start with a readiness chat. No jargon, and no pressure to buy anything.