After 50 years of working with PCs I consider myself fairly computer savvy. Two days ago my PC wouldnt boot up. I went through all the automatic repair steps, tried to fix through BIOS, but the PC was stuck. I deleted the last Windows Updates, tried to get back a system restore, nothing. Files were locked with Bitlocker and I was well and truly stuffed. What to do now? My PC was custom built 5 years ago and cost me a lot of money!! Who could I trust with my beloved PC? So, onto the internet I went with my phone. Scanstation were only a 15 minute drive away and their reviews were excellent. 4.9 stars out of 100 plus reviews. So I took my PC there. Rob greeted me and was friendly and professional. I was still worried. I couldnt afford a new PC as I am now a homecarer for my wife and retired. I left with everything crossed, and a worry about the bill if they managed to save my machine. I drove home and within the hour Liam had rung and was very helpful. Cut to 2 days later, and Matt rang to say all was ready. I collected my machine and the bill was ridiculously low for the fix. I offered to pay more as they had saved my machine - they refused. That says it all about a company to me. Customers first. In this day and age that is rare. They were bloody brilliant. I cannot recommend them enough. If you have any sort of PC issue, go to these guys. They know their stuff!! As a final note, my custom machine is actually running better than when I first bought it. Dont ask me how. As a 65 year old my faith in customer service has been restored. A++++
Response from the owner:Thank you for the kind comments and glad we could be of service.