Scanstation Business Security

Our security service is designed to give your organisation peace of mind that your business security systems are being proactively maintained. Think of us as your own in-house Security department but without the associated cost & staffing issues.

You can call on us to resolve your security-related problems and ask for advice. We offer Support Contracts for either your CCTV or Burglar Alarms and can integrate them into your IT system where applicable.

01243 767399

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CCTV

Discover more information about our CCTV systems and installation service.

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Alarms

Find out more about our intruder/burglar alarms and security services

Security services we offer

  • Service Only Annual on-site check to ensure your systems are running correctly
  • Check system integrity & ensure the system is fit for purpose
  • Check systems are up to date with the latest service packs & security patches
  • Check camera’s or PIR’s and any associated devices
  • Advice on potential systems upgrades
  • 1st and 2nd fix Alarm/CCTV installations
  • Wired and wireless detection systems
  • System Takeover
  • System Upgrades
  • Bespoke maintenance packages

Maintenance+ Unlimited email support

Once we receive your support request via email it will be logged on our helpdesk then an engineer will contact you to resolve the issue. We provide advice for all new hardware purchases.

Cover plans

  • Service only
  • Maintenance+

Telephone support desk

If you have a problem and would like to speak to us you can phone us directly, once your call has been logged on our helpdesk, we will endeavour to resolve the issue. Should you have a more complex issue we will log your call on our helpdesk and find a solution then call you back to carry out the resolution.

Internet help desk & knowledgebase

You can log your support call with us 24×7, 365 days a year via our dedicated customer online helpdesk. Our online helpdesk contains a knowledgebase section that publishes useful and relevant articles about current support issues & Security market trends.