Security services we offer
- Service Only Annual on-site check to ensure your systems are running correctly
- Check system integrity & ensure the system is fit for purpose
- Check systems are up to date with the latest service packs & security patches
- Check camera’s or PIR’s and any associated devices
- Advice on potential systems upgrades
Maintenance+ Unlimited email support
Once we receive your support request via email it will be logged on our helpdesk then an engineer will contact you to resolve the issue. We provide advice for all new hardware purchases.
Telephone support desk
If you have a problem and would like to speak to us you can phone us directly, once your call has been logged on our helpdesk, we will endeavour to resolve the issue. Should you have a more complex issue we will log your call on our helpdesk and find a solution then call you back to carry out the resolution.
Internet help desk & knowledgebase
You can log your support call with us 24×7, 365 days a year via our dedicated customer online helpdesk. Our online helpdesk contains a knowledgebase section that publishes useful and relevant articles about current support issues & Security market trends.