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Business IT support · West Sussex & Hampshire

IT support from a local team who pick up the phone.

We look after the computers, Microsoft 365, networks and security for small and medium-sized businesses, and explain it all in plain English rather than jargon.

Arrange a call01243 767399

Let us give you a call

Leave your details and one of our team will call you back to talk it through.

    4.9 ★★★★★

    110 Google reviews

    Microsoft Partner

    Intel Technology Provider

    Based in Bognor Regis

    How we support you

    However you need us, we’re there.

    Remote fixes

    Many problems can be fixed remotely, without anyone needing to visit.

    Helpdesk & email

    Log an issue by email and it’s tracked until it’s resolved, so nothing gets forgotten.

    Telephone support

    Talk directly to the engineers who know your setup, not a call centre.

    On-site engineers

    When it needs hands on, a local engineer comes to your office.

    What we look after

    Everything your office runs on.

    Pick what you need, or let us look after the lot under one support plan.

    AI for business NEW

    Copilot set up safely, your data ready for AI, and clear rules for your team.

    Learn more →

    Microsoft 365

    Email, Teams, SharePoint and licences, set up properly and kept secure.

    Learn more →

    Cyber security & Cyber Essentials

    Protection for devices, email and accounts, and help getting Cyber Essentials certified.

    Learn more →

    Cloud backup

    Automatic, encrypted backups stored in the UK, with restores when you need them.

    Learn more →

    Maintenance & repair

    Servicing, repairs and upgrades, with monitoring to catch problems early.

    Learn more →

    Managed Wi-Fi

    Fast, secure wireless for staff and guests, managed across all your sites.

    Learn more →

    Office setup & moves

    Connectivity, cabling, phones and kit, planned so you’re working on day one.

    Learn more →

    Server management

    Windows servers installed, monitored, upgraded and migrated with minimal fuss.

    Learn more →

    New · AI for business

    Thinking about Copilot or ChatGPT?

    We’ll help you work out whether it’s worth it, get your data ready so AI only sees what it should, and give your team clear rules for using it safely.

    Why Scanstation

    A local team that knows your setup.

    You’ll deal with the same small team every time. We know your systems, your people and your office, so problems get fixed faster.

    • Local engineers – based in Rose Green, Bognor Regis and covering West Sussex and Hampshire.
    • Fast response – we aim to answer all support calls within 4 hours.
    • Plain English – we explain what’s wrong and what we recommend, without the jargon.
    • Proactive, not reactive – remote monitoring spots issues before they stop your day.
    • One team for everything – new PCs from our shop, set up by us and supported by us.

    Getting started

    A support plan built around your business.

    Every business is different, so we don’t sell off-the-shelf packages. Here’s how we get from a first call to looking after your IT.

    01

    Have a chat

    Tell us about your team, your setup and what’s causing headaches.

    02

    We review your IT

    We look at your devices, Microsoft 365, network and backups to see where you stand.

    03

    Your proposal

    A clear plan and quote covering what you need, and nothing you don’t.

    04

    Onboarding

    We document everything, fix the urgent bits first and take it from there.

    Who we work with

    Local businesses of every kind.

    We look after offices, workshops, shops and care settings across West Sussex, from small teams to multi-site businesses.

    Construction & trades

    Builders, scaffolders, civil engineers, fencing contractors and plumbers.

    Engineering & fabrication

    Welding, steel fabrication, structural steel, pumps and refrigeration engineers.

    Property & lettings

    Lettings agents, surveyors, housebuilders and property developers.

    Care & community

    Care homes, home care providers and community support organisations.

    Motor & transport

    Garages, vehicle sales, mobility vehicles, haulage and vehicle tracking.

    Hospitality & leisure

    Hotels, holiday parks, leisure venues, marine businesses and sports clubs.

    Professional services

    Solicitors, financial advisers, consultants, trainers and recruitment agencies.

    Fire, safety & security

    Fire safety engineers and confidential document destruction.

    Reviews

    What our customers say.

    Lillian L.
    2 months ago
    Sorted out my computer in 4 days.
    Maureen W.
    2 months ago
    What an absolute gem of a place ! Customer service second to none - within 24 hours - old computer details transferred to new computer and all systems set up !! Thanks to Liam and colleagues Will definitely recommend your service to others.
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    W. John W.
    3 months ago
    I took my laptop, that had wine spilled on it, to them for repair, as it wouldn't start. The man on reception managed to get it working again within a few minutes and didn't charge me. Now that is 5 star service
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    jameel R.
    3 months ago
    Broke my laptop, and thought I'd give a local business a try, and Scanstation was recommended. Quick diagnosis and quick fix, and let me know the price first. Nice friendly people, honest price clearly shown on invoice, would definitely recommend.
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    Chris B.
    3 months ago
    After 50 years of working with PCs I consider myself fairly computer savvy. Two days ago my PC wouldnt boot up. I went through all the automatic repair steps, tried to fix through BIOS, but the PC was stuck. I deleted the last Windows Updates, tried to get back a system restore, nothing. Files were locked with Bitlocker and I was well and truly stuffed. What to do now? My PC was custom built 5 years ago and cost me a lot of money!! Who could I trust with my beloved PC? So, onto the internet I went with my phone. Scanstation were only a 15 minute drive away and their reviews were excellent. 4.9 stars out of 100 plus reviews. So I took my PC there. Rob greeted me and was friendly and professional. I was still worried. I couldnt afford a new PC as I am now a homecarer for my wife and retired. I left with everything crossed, and a worry about the bill if they managed to save my machine. I drove home and within the hour Liam had rung and was very helpful. Cut to 2 days later, and Matt rang to say all was ready. I collected my machine and the bill was ridiculously low for the fix. I offered to pay more as they had saved my machine - they refused. That says it all about a company to me. Customers first. In this day and age that is rare. They were bloody brilliant. I cannot recommend them enough. If you have any sort of PC issue, go to these guys. They know their stuff!! As a final note, my custom machine is actually running better than when I first bought it. Dont ask me how. As a 65 year old my faith in customer service has been restored. A++++
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    Ben E.
    4 months ago
    Had exactly what I needed, great stock. Gentleman who served me was a credit to the company, knew his stuff inside out. Had a thoroughly enjoyable chat too.
    George A.
    5 months ago
    Really helpful staff, Liam was very kind. will be coming back if my laptop has problems !
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    Chris A.
    6 months ago
    My issue with mobile wifi for my motorhome was resolved quickly and efficiently. The engineer also took the time to upgrade my system and made sure it worked to its optimum level. Very good service.
    Thelma D.
    8 months ago
    I had problems with my laptop freezing. Robert and Liam immediately assessed that my old laptop didn't have enough gig to support Windows 11 (which i had downloaded free when it was first introduced). My options were outlined clearly,either spend a lot of money to upgrade (which may not work,or last much longer) or look at a new one. I chose to buy a new one. Robert showed me models which suited my limited needs. There was no pressure to purchase,or to encourage me to buy a higher spec than i needed. Liam transferred all my documents, app,etc quickly and efficiently. I am very pleased with the purchase and the service given by both Robert & Liam. Will definately recommend Scanstation to anyone needing help. Great customer service! Thanks.
    Richard G.
    11 months ago
    We had problems with our laptop and also needed help in setting up a new printer at home. This was quickly sorted with the highest professionalism and efficiency. Special mention and thanks to Liam and Rob. We have no hesitation in recommending Scanstation. Richard Gray, Pagham.
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    Justine L.
    11 months ago
    I had been putting off upgrading my laptop for a while, but finally did it this week. Scanstation are amazing, I chose my new laptop and within 24 hours it was set up, everything was copied over with no interruption to my work. All I had to do was drive home and connect it to my wifi. Liam was great, he understood what I needed and set everything up perfectly. I will definitely use them again and recommend it to my family, friends and colleagues. Thank you Liam & the team at Scanstation. Justine (happy user).
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    Jeff W.
    11 months ago
    Excellent sevice. Found me a laptop that exceeded my requirements. Very please.
    roger R.
    11 months ago
    Liam is a legend. Great personal Service. Will happily use them anytime for my needs.
    paul D.
    11 months ago
    We have just had Liam come and sort out our computer after I had stupidly replied to a scam. He was brilliant and so kind and helpful. I can't recommend him and this company enough.
    Response from the owner:Thank you for the kind comments and glad we could be of service.
    Amelia G.
    12 months ago
    Really helpful knowledgeable. Help my son with getting his dream gaming PC. Great after sales help too.
    Robert T.
    1 year ago
    What an amazing company! They really bent over backwards to help me when my laptop that I use for my business broke, with my software I use almost daily on it . They were great at talking options through and after leaving them with the laptop , after some sort of magic they performed, my software was retrieved and my business literally helped along by a couple of local guys and a local business. I really recommend there services . Many thanks Rob@MFS
    Jimmy S.
    1 year ago
    These are the people to come to if you ever have any worries with your computer. EXCELLENT SERVICE AND CUSTOMER RELATION. Ever Ready to Help and will give you all the time necessary to sort out your problem. Staff and management - TOP draw, Where else would you go !. * * * * * *
    Response from the owner:Thank you for your review. Much appreciated by all at Scanstation Computers.
    richard M.
    1 year ago
    Fantastic customer support and commitment to solve your IT problems
    Jeremy MJ H.
    1 year ago
    Knowledgeable people, fair and good value.
    JM
    1 year ago
    We’ve always had a really positive experience with Scanstation Computers Limited. They are always extremely helpful, professional and approachable throughout. The service is efficient and the attention to detail excellent. We’d happily recommend the team at Scanstation Computers Limited to anyone looking for reliable computer support.
    Steve C.
    1 year ago
    Small independent local computer store they've sell repair pcs and laptops.These guys are excellent.Happy to give advice happy to advise. In my experience, more keen that you leave happy rather than trying to sell you something that wont suit. I cannot recommend them highly enough
    William
    1 year ago
    Amazing service! Called up with my PC not powering on, after taking it too them at 11:00am my PC was diagnosed and fixed before 16:00pm. Could not ask for more.
    Maria W.
    1 year ago
    Excellent service and very prompt. Being not very computer minded, I was pleased to have such considerate treatment at an acceptable price
    Lillian L.
    1 year ago
    We took the computer in on the Friday and they had it fixed by Monday afternoon
    david M.
    1 year ago
    Excellent service VERY helpful and polite ,one will not find better service anywhere. Yet again Scanstation have sorted out my computer problem ,Peter and Martin between them were very Professional. I say AGAIN you will not find better service anywhere. Well Done

    Questions

    Frequently asked questions.

    Which Microsoft certifications do we hold?

    We are Microsoft Partner Network Accredited.

    What are the benefits of our IT Support services?

    • Fast response times – we aim to answer all support calls within 4 hours.
    • Customer service excellence – Ranked by Verified Google Reviews trusted provider for 3 years worth of consistent customer reviews.
    • Our unlimited remote support service means you can call us as many times as you like and speak directly with our engineers.

    By outsourcing your IT Support to an external company, you can focus on running your business and we’ll focus on the rest.

    Do we support remote working?

    Yes, we fully support a wide range of working environments. No matter the setup we can provide IT support for your business.

    Where are Scanstation Computers located?

    Our office/Shop is conveniently located in Rose Green, Bognor Regis and has parking available and a showroom with many options of computers on display.

    Talk to a local engineer.

    Tell us what’s getting in the way and we’ll suggest what’s worth doing, and what isn’t.